Mikes Factory Direct

Small business located in Fairfield County seeking a dynamic Sales & Marketing Representative for its Westport showroom location. We are a local business that was established in 1999 looking for a sales professional to support our growing business. The ideal candidate is a highly motivated, self-starter with successful sales experience, must be able to work independently in a high energy, fast paced environment, and is community minded.

Position Description:

Position will be responsible for actively following up on leads and continuously seeking out sources for potential new customers. The Sales & Marketing Representative is an expert at building relationships with people and has strong customer service skills.

Responsibilities include:

• Solid opening, presentation and closing skills
• Maintain a professional, friendly personality
• Detail oriented, outstanding lead management and follow-up
• Participate and contribute in the achievement of sales goals established for the month, quarter and year
• Learn and keep up-to-date with key industry business knowledge
• Must be able to work Saturdays

Knowledge and Experience:

• Dedicated to an excellent customer service experience
• Strong computer skills, proficiency in Microsoft programs – Word, Excel and Outlook
• Strong knowledge of customer relationship management software (e.g., Salesforce) a plus
• Working knowledge of social media and marketing campaigns

Key Competencies and Critical Skills:

• Ability to work independently with minimal supervision
• Self-motivated and self-directed individual with a focus on results and problem solving with strong decision-making skills
• Attention to detail and follow-up, organizational skills, and ability to multi-task
• Superior interpersonal, written, and verbal communication skills
• Must present a clean professional appearance that puts the customer at ease
• Dedicated, conscientious worker with a positive, “can do” attitude to create a friendly environment for customers and co-workers
• Willing to give and receive constructive feedback and find ways to improve processes and procedures
• Perform other related duties as assigned

The following critical skills are key to success in our small business:
Customer Focused: Passionate drive to delight our customers and offer solutions that deliver on their expectations
Critical Thinking: Thoughtful process of analyzing and problem solving to reach a well-reasoned solution
Team Mentality: Partnering effectively to drive and execute on our common goals
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage

Other Information:

• Compensation commensurate with experience (salary plus commissions and bonuses)
• Health benefits, paid vacation and sick days
• Extensive professional training and development
• Reference checks and background screening are required for all candidates

We have a steady stream of pre-qualified clients and referrals. Furthermore, we have a proven sales system to maximize sales and income, the successful candidate just needs a strong desire to succeed.