Mikes Factory Direct

Service Technician Delivery Driver

Small business located in Fairfield County seeking a full time Service and Delivery professional for its Westport office location to service and deliver hot tubs to our customer base all over CT and surrounding areas. We are a local retailer that was established in 1999 looking for a strong, self-motivated individual to join our service/delivery/warehouse team. The ideal candidate is mechanically inclined and must have the ability to lift well over 100 pounds. Previous forklift, warehouse, trailer driving, or spa knowledge are a plus; however, willing to train the right individual (strong references needed for consideration). The candidate MUST be at least 21 years old with a clean driving record to apply. Also, must pass a pre-employment screening and background check.

Position Description:

Position will be responsible for servicing and delivering hot tubs, furniture, & cabinetry. The service and delivery professional is an ambitious individual that can work independently in an exciting and fast paced environment.

Responsibilities include:

• Keeping the warehouse neat, clean and organized is imperative
• Heavy lifting/loading/dolling with safety being important at all times
• Multitask in a customer focused, fast paced environment
• Interact with customers in a courteous and professional manor, even in stressful situations
• Consistently make good decisions with minimal supervision

Knowledge and Experience:

• Ability to inspect, wrap, pack and load merchandise properly for delivery
• Familiarity with Hot Tub or Pool Industry, including water chemistry
• Must have valid driver’s license and clean driving record
• Mechanically inclined
• Basic computer skills – email, internet, etc

Key Competencies and Critical Skills:

• Passionate about design and going the extra mile to make our clients happy and exceed their expectations
• Ability to work independently with minimal supervision
• Self-motivated and self-directed individual with a focus on results and problem solving with strong decision-making skills
• Attention to detail and follow-up, organizational skills, and ability to multi-task
• Excellent presentation and communication/people skills – superior interpersonal, written, and verbal communication skills
• Dedicated, conscientious worker with a positive, “can do” attitude to create a friendly environment for clients and co-workers
• Willing to give and receive constructive feedback and find ways to improve processes and procedures

The following critical skills are key to success in our small business:
Customer Focused: Passionate drive to delight our customers and offer solutions that deliver on their expectations
Critical Thinking: Thoughtful process of analyzing and problem solving to reach a well-reasoned solution
Team Mentality: Partnering effectively to drive and execute on our common goals
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage

Other Information:

• Work hours are Monday – Friday with occasional weekends
• Compensation commensurate with experience (salary plus commissions and bonuses)
• Health benefits, paid vacation and sick days
• Extensive professional training and development
• Reference checks and background screening are required for all candidates

Please send compensation requirements and resume for consideration.